Shipping policy
Welcome to Nextmash Glimpse, where we’re dedicated to delivering the finest handcrafted items right to your doorstep. Please take a moment to review our shipping policy to ensure a smooth and enjoyable shopping experience:
1. Order Processing Time:
- Once your order is placed, we require 7-10 business days to process it. During peak seasons or sales events, processing times may be slightly longer, but rest assured, we’re working diligently to dispatch your order as quickly as possible.
2. Shipping Methods:
- We offer a range of shipping options to cater to your needs, including standard and expedited shipping. You can select your preferred shipping method during checkout, along with the estimated delivery times and associated costs.
3. Shipping Rates:
- Our shipping rates are calculated based on the weight of your order, your location, and the selected shipping method. You’ll see the shipping costs for your order at checkout before finalizing your purchase.
4. Shipping Destinations:
- Currently, we provide shipping to addresses within [PAN INDIA]. If you’re located outside of these areas and wish to place an order, please reach out to us on info@nextmashglimpse.com and we’ll do our best to accommodate your request.
5. Order Tracking:
- Upon shipment of your order, you’ll receive a confirmation email containing a tracking number. This tracking number allows you to monitor the status of your package and estimate its delivery date.
6. Delivery Timeframe:
- Delivery times may vary depending on your location, the chosen shipping method, and external factors such as customs processing or adverse weather conditions. While we strive for timely deliveries, please understand that unforeseen delays may occasionally occur.
7. International Shipping:
- For international orders, please note that customs duties, taxes, and other fees may apply upon arrival in your country. These additional charges are the responsibility of the recipient and are not included in the purchase price or shipping cost.
8. Shipping Address Accuracy:
- To prevent any delays or misdeliveries, please ensure that your shipping address is accurate and complete when placing your order. If you need to make any changes to your shipping address after placing your order, please contact us promptly.
9. Responsibility During Shipping:
- While we take every precaution to ensure the safe delivery of your order, stick Fragile on it, NextMash Glimpse cannot be held responsible for any loss, damage, or breakage of goods that may occur during transit, as per the terms and conditions of our shipping partners.
- However, in the rare event that your order arrives damaged, broken, or with missing items, we require you to provide us with proof of opening video showcasing the condition of the package upon arrival, along with the original packaging and necessary docs within 5 days of receipt.
- Once we receive the necessary documentation and verify the condition of the returned items, we will initiate an investigation into your order. If the damage or discrepancy is confirmed, we will be happy to exchange the damaged product for the same item in a different color , subject to availability ( days depend on work pressure).
- Please note that refunds are not allowed under these circumstances, but we are committed to ensuring your satisfaction and will do our utmost to resolve any issues promptly and efficiently.
- If you have any questions, concerns, or require assistance with your order or our shipping policy, please don’t hesitate to reach out to our friendly customer service team info@nextmashglimpse.com. We’re here to ensure that your shopping experience with NextMash Glimpse is nothing short of exceptional.
Thank you for choosing NextMash Glimpse for your handcrafted treasures. We appreciate your trust and look forward to serving you!